RETURN & EXCHANGE POLICY

The exchange or return of the products you have purchased from www.babyfee.co can be made by sending them to us by cargo within 14 days from the date you receive them within the scope of your right of withdrawal within the scope of the distance sales contract and the relevant legislation.

The products to be replaced must be delivered in their packaging, complete, unused, unused and unwashed and unsalable, not damaged as a result of a usage error and with all accessories (with the box, if any) in the package as you received it.

The exchange and return of the products you have purchased online from www.babyfee.co  is carried out only by the online sales department. Returns and exchanges without invoices will not be accepted, you must definitely send the product with the invoice of the product for product exchange or return.

The product delivered to us is first examined by NMS Giyim ve Mağazacılık Ticaret A.Ş. If any opening, deterioration, breakage, breakage, destruction, tearing and use is detected in the product, its packaging or box, the return or exchange of the product cannot be accepted and a refund will not be made.

If the product sent to NMS Giyim ve Mağazacılık Ticaret A.Ş. for exchange is found to be inappropriate, you will be returned to you via e-mail and you will be informed why the product is not suitable for exchange. The product that is not suitable for exchange will be sent back to the address of the sender.

Upon your request, the shipping fees will belong to the customer in the change requests arising from the size or pattern of the product without any defect. 

The full amount of the product you purchased with the installment or single payment option will be refunded to your credit card within 1 week. Depending on your bank, this amount will be credited to your card within 1-2 business days. In the Money Order / Eft option, a refund will be made through the bank within 7 business days and the shipping cost will not be refunded.

If the product you have purchased is defective, you must send this situation to [email protected] e-mail address with a visual showing that the product has reached you in a defective, damaged or damaged integrity. As a result of the evaluation to be made by NMS, if it is determined that the victimization is caused by our company, the victimization will be eliminated quickly and the shipping fee for the product to be sent to you in this regard will be covered by NMS.

For the products damaged during the shipment phase, we will take action regarding your order as a result of the report kept by the cargo officer, and the return / exchange cannot be made on the grounds that the package is damaged after the product is received.